Shipping Policy

At Axle Store, we are committed to delivering your order quickly and reliably.

1. Processing Time

• Orders are typically processed within 2–3 business days.

• Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods & Carriers

• We ship through trusted carriers to ensure secure and timely delivery.

• Available shipping methods and estimated delivery times will be displayed at checkout.

3. Shipping Rates

• Rates are calculated at checkout based on order weight, size, and destination.

• Occasionally, promotional free shipping may apply — details will be clearly stated.

4. Delivery Times

• Standard delivery within the United States: 3–7 business days.

• International delivery: 7–21 business days, depending on customs clearance and carrier performance.

• Please note that delivery times are estimates and not guaranteed.

5. Tracking

• Once your order ships, you will receive a confirmation email with tracking information.

• Tracking updates depend on the carrier’s system.

6. Delays

• Axle Store is not responsible for delays caused by carriers, customs, weather, or other factors outside our control.

• If your order is significantly delayed, please contact us for support.

7. Damaged or Lost Packages

• If your package arrives damaged, please contact claudy@axlefield.com within 7 days of delivery with photos of the damage.

• Lost packages will be investigated with the carrier. Replacements or refunds will be issued when applicable.

8. Contact
For shipping-related inquiries, please reach us at claudy@axlefield.com.