Shipping & Returns

Shipping Policy

At ShopAxle, we work to get your order to you as quickly as possible.

Processing Time 

Orders are typically processed within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order ships.

Shipping Methods

• Standard Shipping — 5-7 business days
• Expedited Shipping — 2-3 business days

Shipping costs are calculated at checkout based on the weight and destination of your order.

Dropship Items

Some products ship directly from our authorized distribution partner and may arrive separately.

Return Policy

30-Day Return Window

We accept returns within 30 days of delivery for most items in new, unused condition with original packaging.

How to Return

1. Contact us at shop@axlefield.com with your order number
2. We will provide an RMA number and return instructions
3. Ship the item back in original packaging
4. Refunds processed within 5-7 business days

Non-Returnable Items

• Opened media and supplies
• Items damaged through misuse
• Custom or special-order items

Defective Products

Brother products are covered by manufacturer warranty. Contact us for warranty support.

Email: shop@axlefield.com